We wouldn't put up with damaged or faulty goods and we certainly don't expect you to.
We have a very thorough quality checking system in place but from time to time an occasional fault may slip through, if so our no quibble guarantee ensures that you will receive a full refund for all damaged or faulty items providing they are returned to us within 5 working days of receipt of your order and in their original packaging and condition.
We aim to send refunds within 3 weeks of receipt.
Refunds will only be given after the returned item has been received and inspected. Please use registered post or recorded delivery when returning goods as it reduces the chances of packages being lost or incurring further damage in transit.
For health and safety reasons no returns are accepted for any individual pierced products or pierced products that are part of a jewellery set,this is with the exception of items that are deemed to be faulty and are returned within 5 working days .
PLEASE CONTACT US ON 01423 868362 BEFORE RETURNING ANY FAULTY ITEMS
Please return all items to the following address:
ACCESSORIES BY PARK LANE
CARLSHEAD BUSINESS CENTRE
PADDOCK HOUSE LANE